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Fares and Ticketing

In-depth training in international fare construction, fare rules and airline ticketing procedures using IATA principles and GDS platforms.

Airline agent processing a fare and ticketing transaction at the counter

Course Overview

This course builds on the fundamentals of airline reservations to give students an in-depth, specialist understanding of international fare construction and ticketing. Students learn how airline fares are built, priced and restricted, and how to issue, reissue and refund tickets accurately using GDS platforms.

Fares and ticketing is one of the most technical skills in the airline and travel industry — mastering it makes a reservations or travel agent significantly more valuable, and is a common requirement for ticketing-desk and airline sales roles.

Who Should Attend

  • Aviation and travel students preparing for a career in fares and ticketing
  • Reservations and ticketing agents building specialist fare skills
  • Travel agency and airline sales staff
  • Job seekers targeting fares, ticketing or revenue roles

Course Objectives

By the end of this course, participants will be able to:

  • Explain fare types, fare basis codes and mileage-based fare construction
  • Interpret and apply IATA fare rules, restrictions and routings
  • Calculate applicable taxes, fees and surcharges
  • Issue, reissue, revalidate and refund tickets correctly using a GDS

Course Modules

Fare typesFare basis codesFare construction principles Mileage system (MPM/TPM)IATA fare rulesRoutings and journey types Currency conversion (NUC/ROE)Taxes, fees and surcharges Ticket issuanceTicket reissue and revalidationRefund procedures Interline and codeshare ticketingElectronic ticketing (e-ticket) Ticketing time limits (TTL)GDS fare quote tools AmadeusSabreGalileo

Practical Training

Students work through hands-on fare construction and ticketing exercises on GDS platforms, covering fare quotes, ticket issuance, reissues and refunds using realistic passenger itineraries.

Career Opportunities

  • Fares and Ticketing Officer
  • Reservations & Ticketing Agent
  • Travel Consultant
  • Airline Sales Agent
  • GDS Support Agent

Start Your Fares and Ticketing Career

Contact our training team to learn about upcoming courses, training schedules, course fees and enrollment requirements.

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