Course Overview

Modern airline and airport roles rely on digital systems for everything from check-in to record-keeping. This course builds the core computer and digital skills employees need to work confidently and accurately with the software and systems used across the industry.

Who Should Attend

Aviation students with limited computer experience
New airline and airport administrative staff
Employees moving into systems-based roles
Anyone who wants to strengthen their digital literacy

Course Objectives

By the end of this course, participants will be able to:

Use common office and computer applications confidently
Enter and manage data accurately in digital systems
Communicate professionally using digital tools
Apply basic cybersecurity and data-protection awareness

Course Modules

Computer basicsEmail and office softwareAirline and airport systems awarenessData entry accuracyDigital communication toolsOnline research skillsBasic spreadsheetsDigital record-keepingCybersecurity awarenessMobile apps used in aviationVideo-conferencing toolsDigital workplace etiquette

Practical Training

Students complete hands-on exercises using common office software and simulated data-entry tasks representative of airline and airport administrative work.

Career Opportunities

Airline Station Agent
Reservations Agent
Administrative Support Officer
Any systems-based aviation role

Digital Skills