Course Overview
Cabin crew are the face of an airline and the first line of safety on board. This intensive 12-week programme gives you the knowledge, practical skills and professional presence airlines look for when they hire. You'll learn from experienced, industry-certified aviation instructors, train hands-on in emergency and safety procedures, and graduate ready for airline recruitment days.
Why Now? Rwanda's Aviation Sector Is Taking Off
Rwanda is building one of the largest aviation hubs in the region. The new Bugesera International Airport, south-east of Kigali, is expected to commence operations in 2027 or 2028. It will handle far more passengers than Kigali can today. More flights, more airlines and more routes mean demand for trained aviation staff will grow quickly, and cabin crew are among the roles airlines will need most.
Many of those positions will need people who are qualified and ready to start straight away. Train now and you'll be one of them.
Who Should Attend
- School leavers and graduates aged 18 to 25 who want an international career
- Hospitality, customer service and tourism professionals ready to move into aviation
- Anyone who is confident, well presented, enjoys working with people and stays calm under pressure
- Rwandan and international students who want internationally relevant cabin crew training
What You Will Learn
- Module 1: Introduction to Aviation and the Airline Industry How airlines operate, aviation terminology, the phonetic alphabet, airport operations, and the cabin crew role and chain of command.
- Module 2: Aircraft Familiarisation Aircraft types, cabin layout, galley and door operation, onboard equipment, and pre-flight and post-flight checks.
- Module 3: Safety and Emergency Procedures Emergency equipment, evacuation procedures for land and water, decompression, turbulence, and how to manage passengers in an emergency.
- Module 4: Fire-Fighting and Smoke Control Identifying onboard fire hazards, using extinguishers, firefighting technique, and practical drills.
- Module 5: First Aid and Medical Emergencies Aviation first aid, CPR, managing illness and injury in flight, and the use of onboard medical kits.
- Module 6: Water Survival and Ditching Life vest and life raft procedures, ditching drills and survival techniques.
- Module 7: Aviation Security and Dangerous Goods Security awareness, handling disruptive passengers, and recognising dangerous goods.
- Module 8: Customer Service and In-Flight Service Excellence Premium and economy service standards, meal and beverage service, passengers with special needs, cultural awareness, and handling complaints.
- Module 9: Grooming, Deportment and Professional Image Airline grooming standards, uniform presentation, posture, etiquette and communication skills.
- Module 10: Career Preparation CV writing, airline interview techniques, assessment-day and group-exercise practice, mock interviews and personal career guidance.
What's Included
- 12 weeks of classroom and practical training
- Training manuals and learning materials
- Academy training uniform
- Hands-on practical sessions in safety, firefighting, first aid and water survival
- Continuous assessment and final examination
- One-to-one career guidance and interview coaching
- Graduation ceremony and graduation package
- Professional Diploma on successful completion
For international students: accommodation, visa support and airport transfers are available. Contact us for details.
Entry Requirements
- Aged 18 to 25 years
- Secondary school certificate or equivalent
- Good spoken and written English
- Good physical health and the ability to swim (or a willingness to learn during the course)
- Valid passport or national ID
Career Opportunities
- Cabin Crew / Flight Attendant with regional and international airlines
- Private and business jet cabin attendant
- Airline customer service agent
- Passenger services and VIP lounge staff
- Ground handling and airport hospitality roles
Learn from the Industry
Our instructors are industry-certified aviation professionals with real airline experience. They bring the standards, discipline and insight of working in the cabin into every lesson.
Course Flyer
Share the flyer with friends and family who are thinking about a career in the skies.
