Course Overview
An introduction to the major operational activities involved in running an airport safely and efficiently. Students gain a broad understanding of airside, landside and terminal operations, the departments and stakeholders involved, and how they coordinate to keep an airport running smoothly.
Who Should Attend
- Aviation students seeking a broad understanding of airport operations
- New airport and airline employees
- Employees moving into airport operations or coordination roles
- Job seekers targeting airport operations careers
Course Objectives
By the end of this course, participants will be able to:
- Describe the major departments and stakeholders involved in running an airport
- Distinguish between airside, landside and terminal operations
- Explain how ground handling, security and passenger processing are coordinated
- Apply airport safety and emergency procedures
Course Modules
Airport organizationAirport departmentsAirside operations
Landside operationsTerminal operationsApron operations
Runway and taxiway awarenessAirport securityPassenger processing
Ground handlingAirport emergency proceduresAirport safety
Airport stakeholdersAirline coordinationGround handling coordination
Airport service providersOperational communication
Airport performance indicators
Practical Training
Students take part in hands-on exercises and site-based scenarios covering airside and landside coordination, terminal operations and emergency-response awareness, developing a practical understanding of how airport operations fit together.
Career Opportunities
- Airport Operations Officer
- Airport Duty Officer
- Ground Handling Coordinator
- Airport Services Agent
