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Airline Operations Control

Training in how airlines monitor and coordinate flights in real time through an Operations Control Centre.

Course Overview

This course provides training in how airlines monitor and coordinate flights in real time through an Operations Control Centre. Students learn how aircraft rotations, crew coordination and disruption management are handled to keep airline operations running safely and efficiently.

Who Should Attend

  • Aviation students preparing for airline operations careers
  • New operations control and flight-following staff
  • Airline employees moving into operations control roles
  • Job seekers targeting airline operations careers

Course Objectives

By the end of this course, participants will be able to:

  • Describe the structure and function of an Operations Control Centre
  • Monitor flights and manage aircraft rotations
  • Coordinate crew and ground operations during disruptions
  • Manage delays, cancellations, diversions and aircraft substitutions

Course Modules

Airline operational structureOperations Control CentreFlight monitoring Aircraft rotationCrew coordinationFlight disruptions DelaysCancellationsDiversions Aircraft substitutionsWeather disruptionsOperational communication Ground operations coordinationFlight-following proceduresOperational reporting

Practical Training

Students practice monitoring and coordinating flights through simulated operations control exercises covering delays, diversions, aircraft substitutions and weather-related disruptions.

Career Opportunities

  • Operations Control Officer
  • Flight Dispatcher Support
  • Airline Operations Coordinator
  • Duty Operations Officer

Start Your Airline Operations Career

Contact our training team to learn about upcoming courses, training schedules, course fees and enrollment requirements.

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