Course Overview

This course provides training focused on coordinating the activities required to prepare an aircraft safely and efficiently for its next flight. Students learn how arrival, servicing and departure tasks are sequenced and coordinated between the many teams involved in a turnaround, from disembarkation through to pushback.

Who Should Attend

Ramp and ground-handling employees moving into coordination roles
New turnaround coordinators and duty staff
Aviation students preparing for a career in ground operations
Job seekers targeting turnaround coordination positions

Course Objectives

By the end of this course, participants will be able to:

Describe the full sequence of a coordinated aircraft turnaround
Coordinate servicing, baggage, cargo and boarding activities
Communicate effectively with crew and multiple ground teams
Identify and respond to delays during the turnaround process

Course Modules

Aircraft arrival coordinationStand allocation awareness Passenger disembarkationBaggage unloading Cabin cleaningCatering coordination Refuelling coordinationWater and lavatory servicing Cargo operationsBaggage loading Passenger boardingDocumentation Crew coordinationPushback preparation Turnaround monitoringDelay prevention Turnaround reporting

Practical Training

To help participants understand how multiple teams work together to achieve a safe, compliant and punctual aircraft turnaround, students take part in hands-on exercises and turnaround simulations covering normal and disrupted operations.

Career Opportunities

Turnaround Coordinator
Ramp Supervisor
Ground Operations Officer
Aircraft Dispatch Assistant

Aircraft Turnaround Coordination